Metro Sign & Awning understands that signs and awnings are an important, multi-year investment in your business and because of this we are proud to offer warranties that far exceed signage industry norms.
3X the Industry Standard Warranty
Thanks to our quality obsessed Tewksbury Mass. factory, a legendary attention to detail, and proven high quality processes, every one of our signs comes with a three-year Gold Warranty: triple what our competitors offer on their standard warranties!
Metro Sign & Awning’s Gold Warranty warrants all products that it manufactures or supplies for a period of three years from the date of installation except for signage consumables (e.g., lamps, ballasts, power supplies, transformers and neon) that have a 1 year warranty.
If any of our product fails within the three years, Metro Sign will replace or repair the product at no cost to the customer. This warranty includes material and labor costs related to the product failure only, however.(Fine print)
- This warranty excludes direct, incidental or consequential damages.
- Metro Sign & Awning expressly disclaims all liability for:
- Damage resulting from natural disasters
- Structural failures of the building / wall on which the product was installed
- Damage resulting from new construction or any new installation on or through surfaces to which product has been installed
- Unsatisfactory results caused by coatings applied prior to or after the warranted product
- Unsatisfactory results caused by alteration of the product
- This warranty is extended to the end customer whom purchased the product from Metro Sign & Awning and is not transferable.
- Metro Sign & Awning also applies any applicable supplier warranty.
- THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS.
Five Year, “Bumper-to-Bumper” Warranty
For an additional cost, we also offer an optional five-year Platinum Warranty package, providing additional change and expense protection for our customers. The five-year warranty makes sign ownership hassle and worry-free, with its “bumper-to-bumper” coverage:
- Expense protection – every part of the sign is covered, including consumables such as light bulbs.
- Change protection – meaning if you choose to change your sign over the five years, Metro will apply a pro-rated portion of your original investment to your new sign or awning.
When you work with Metro you can rest assured that your sign – and your image – will look great for many years thereafter.(Fine print)
Premium Signage Solutions Without the Premium Price
Metro Sign & Awning has a track record of providing premium signage solutions for businesses of all sizes.
Each of our clients receives prompt, personalized service, quick quote turnaround, and expert sign design, manufacturing, installation and service.